User’s Manual No. 980381-001 Rev. B©2003 ZIH Corp.Thermal PrinterUser’s Manual282428443842
Installation The following steps will guide you through theinstallation of the printer and software.Step Attach Power Supply To The PrinterSee the SHO
Step Attach Interface CableSee Appendix A for cable wiring information.980381-001 Rev. B 5Installation and OperationSerialParallelUniversal Serial Bu
Step Load Media6 980381-001 Rev. BInstallation and OperationAdjust Holders1.0 inch2.5 cm1.5 inch3.8 cmMOVIEOpen GuidesOpen CoverMOVIE
Load Media - continued980381-001 Rev. B 7Installation and OperationMOVIEInstall RollNote: Find theinstructions forpreparing media inAppendix A.Close
Load Media - continued8 980381-001 Rev. BInstallation and OperationMOVIERelease CoverNote: This stepapplies to thermaltransfer printersClose Cover
Step AutoSense Media Gap SensingPerform this procedure when loading a newroll. If your printer has the label dispenseroption, turn OFF the label taken
AutoSense Gap Sensor Adjustment - continuedIf the indicator remains orange or red, see thetroubleshooting steps.10 980381-001 Rev. BInstallation and
Step Install SoftwareStart your computer and follow the installationinstructions on the compact disc (CD).980381-001 Rev. B 11Installation and Operat
Operation The following information helps you get themost from your printer.ProgrammingCommandsYou must use programming to control many ofthe printer&
2Using OptionsThis section provides information on theprinter's optional features:• thermal transfer printing• label dispenser• fan-fold media• m
ii 980381-001 Rev. B
Using TransferRibbonThe TLP printer supports both direct thermalmedia (chemically treated to darken whenheated) and thermal transfer media (acceptswax
Step Install Supply Roll980381-001 Rev. B 15Using OptionsPressonto HubThreadRibbonThroughCarriageAlign Notchesonto Hub Spokes
Step Install Take-Up Core16 980381-001 Rev. BUsing OptionsPressonto HubAlign Notchesonto Hub Spokes
Step Tighten RibbonWhen using ribbon, make sure you also usethermal transfer media.980381-001 Rev. B 17Using OptionsAttach Ribbon toTake-Up CoreNotes
Adding a NewTransfer RibbonIf ribbon runs out in the middle of a print job, theindicator lights orange and the printer waits foryou to add a fresh rol
Using the Label Dispenser980381-001 Rev. B 19Using OptionsOpenDoorSwitch Onthe LabelTaken SensorRemoveSeveralLabelsPushLinerThroughSlotCloseDoorClose
Using Fan-Fold Media20 980381-001 Rev. BUsing OptionsInsertMediaAdjust Holdersto Width of Media2844–Tighten Screw(use a smallPhillips driver #1)2824–
Using theMedia CutterPrinters that have a bezel with a motorizedblade can dispense one or more forms that arethen automatically cut from the media sup
Clearing theMedia CutterIf the blade cuts through labels, adhesive canjam the cutter.Turn OFF (O) printer power and unplug the powerand interface cabl
AppendixTroubleshootingProblem Solution or ReasonSTATUS IndicatorDoes not light after turningON ( ❙ ) printer.1. Check power connections from A.C.outl
FOREWORDThis manual provides installation and operation information for the 2824, 2844 and the 3842series printers, manufactured by Zebra Technologies
Problem Solution or ReasonPrinter Operation--continuedPrinter appears to beworking (media is being fedout), but nothing is printed.1. Verify that the
Troubleshooting Media HandlingProblem Solution or ReasonRibbon PathEvident wrinkles result in di-agonal stripes on printout.1. Make sure ribbon mounts
Serial InterfaceCable WiringThefigurebelowdisplaysthecablewiringrequired to use the printer's RS-232 serialinterface.26 980381-001 Rev. BAppendi
Parallel InterfaceCable WiringThefigurebelowdisplaysthecablewiringrequired to use the printer's Centronics parallelinterface.+5 volts at 300 mA f
Universal SerialBus (USB)The table below provides the contact terminat-ing assignments by number and electrical valuefor the cable connectors.Contact
Internal ZebraNetPrintServer II(optional)This interface uses an RJ-45 straight-throughcable type. The table below provides the pinoutassignments.Signa
Alternative SerialInterface InputThe pinout of the RJ-11 interface connector islisted below.Note that looking into the printer’s connectorwith the key
Cleaning thePrintheadWhen you load new media, you can also cleanthe printhead.Turn OFF (O) the printer before performing thisprocedure.980381-001 Rev
Cleaning thePlatenThe platen, over time, picks up adhesive anddust which requires occasional cleaning.To follow these steps, you require a clean,lint-
Preparing Media,Paper, and LabelsBefore LoadingDuring shipment, the outside length of mediamay become dirty when handled or dusty whenstored. A prepar
SHOCK HAZARD WARNING:The printer and power supply should never be operated in alocation where either one can get wet. Personal injury couldresult.MEDI
980381- 001B
TABLE OF CONTENTSInstallation and OperationUnpack Your Printer . . . . . . . . . . . . . . . . . . . . 2Installation . . . . .
vi 980381-001 Rev. B
1Installation and OperationThis section provides information on theinstallation and operation of the printer.The printer is a low cost, desktop therma
Unpack YourPrinterYou have received one of these printers:2 980381-001 Rev. BInstallation and Operation
980381-001 Rev. B 3Installation and Operation
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