Zebra KR203 Spezifikationen PDF herunterladen (Seite 41)

Troubleshooting

Other Problems

Rev. A KR403

• The cutter motor may need to be replaced. Refer to the Service Manual (P1028249)

for instructions.

• The cutter drive gear, drive pin, or cutter actuator may be damaged or worn. Refer to

the Service Manual (P1028249) for instructions.

• Check for the latest firmware and driver version.

There are no lights on the printer.

• Make sure there is power applied to the printer.

• The control panel may be dirty or damaged. Refer to the Service Manual (P1028249)

for instructions.

• The main logic board may be damaged. Refer to the Service Manual (P1028249) for

instructions.

• Check for the latest firmware and driver version.

A receipt format was sent to, but not recognized by, the printer.

• If the status LED is on or flashing, refer to "Application LED States" on page 31.

• Make sure the USB cable is correctly installed. Refer to the Hardware Integrator

Guide (P1016701) for instructions.

• A communications problem has occurred. Perform a USB detect (refer to the three-

flash sequence of "Application User Interface" on page 33).

The receipts are not cutting at the black mark.

• Make sure you are using the appropriate media guide for the desired media width.

Refer to the Hardware Integrator Guide (P1016701) for media guide installation

instructions.

• Perform a media guide calibration. Refer to the two-flash sequence of "Application

User Interface" on page 33.

• Make sure you are using the appropriate media. Refer to the Hardware Integrator

Guide (P1016701) for black mark media requirements.

• Use the Windows driver to set the printer to black mark mode. See "Tools" on

page 22.

• Reload the media. Refer to the Hardware Integrator Guide (P1016701) for

instructions.

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Zebra KR203 Spezifikationen Seite 41