
60
QL Plus Series User Guide
Troubleshooting Topics
1. No power
•Checkthatbatteryisinstalledproperly.
•Rechargeorreplacebatteryasnecessary.
Alwaysdisposeofbatteriesproperly.RefertoAppendixEformore
informationonproperbatterydisposal.
2. Media does not feed:
•Besureprintheadisclosedandlatched.
•Checkspindleholdingmediaforanybinding.
•Ifunitisequippedwithlabelpresencesensor:
Ensure most recently printed label is removed.
Also ensure label sensor is not blocked.
3. Poor or faded print or flashing:
•Cleanprinthead.
•Checkbatteryandrechargeorreplaceasnecessary.
Always dispose of batteries properly. Refer to Appendix D
for more information on proper battery disposal.
•Checkqualityofmedia.
4. Partial or missing print:
•Checkmediaalignment
•Cleanprinthead.
•Ensureprintheadisproperlyclosedandlatched.
5. Garbled print:
•Checkbaudrate.
6. No print:
•Checkbaudrate.
•Replacebattery.
•Checkcabletoterminal.
•EstablishRFLink(Wirelessunitsonly)and/orrestoreLAN
associativity (Printers with WLAN radios only).
•Invalidlabelformatorcommandstructure.Placeprinterin
Communications Diagnostic (Hex Dump) Mode to diagnose
problem.
7. Reduced battery charge life
•Checkbatterydatecode—ifbatteryisonetotwoyears
old, short charge life may be due to normal aging.
•Reconditionbattery.
•Replacebattery.
Kommentare zu diesen Handbüchern