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Hardware Troubleshooting
Troubleshooting the External 10/100 Print Server
11/21/13 P1043301-005
Troubleshooting the External ZebraNet 10/100 Print Server
Table 22 • External ZebraNet 10/100 Print Server Issues and Solutions
Issue Possible Cause Recommended Solution
The Status LED is
slowly flashing red
The external ZebraNet 10/100
Print Server has not detected the
presence of a network cable.
1. Turn the printer off (O).
2. Remove the network cable from the
external ZebraNet 10/100 Print Server.
3. Plug the network cable back in until you
hear a click.
4. Check the other end of the cable in the
same manner.
5. Turn the printer on (l).
A bad or wrong cable.
Important • Cables with a
rating higher than CAT-6
have not been tested.
1. Verify that the network cable is
appropriate for the network and has an
RJ-45 connector.
2. Connect the external ZebraNet
10/100 Print Server to a network drop
that is a known good network
connection.
3. If the external ZebraNet 10/100 Print
Server is still unable to detect the
network cable, contact Technical
Support for assistance.
Power On Self-Test (POST) is in
progress.
Wait for the printer to complete the POST.
The Status LED is
slowly flashing green (1
time/sec)
The external ZebraNet
10/100 Print Server is trying to
print a job.
If the job does not print, check the
following:
1. Verify that the printer has media and
ribbon (if in thermal transfer mode).
2. If the printer is showing any errors, the
external ZebraNet 10/100 Print Server
cannot send data to the printer.
The LED continues to blink until the
printer malfunction is resolved or until
the printer is turned off
(O).
- ZebraNet 1
- User Guide 1
- Part Number: P1043301-005 2
- Contents 3
- Who Should Use This Document 8
- Section Description 9
- Document Conventions 10
- About This Document 11
- Introduction 13
- Overview 14
- Technologies 15
- Supported Security Types 16
- ZebraNet n Print Server 18
- Printer Requirements 20
- Printers 21
- Memory Requirements 22
- If you have… Then… 23
- PN XXXXX 24
- Firmware — Wireless 25
- ZT230 V72.18.X ———— 26
- ZT410 V75.19.7Z ———— 26
- ZT420 V75.19.7Z ———— 26
- ZD500 V74.19.6Z ———— 26
- Compatibility 27
- Specifications 27
- General Specifications 28
- Installation 31
- Before You Begin 32
- Illustration 33
- Installation Instructions 34
- Wireless Print Servers 35
- 5. Turn on (I) the printer 36
- 6. Turn on (I) the printer 38
- Getting Started 39
- Contents (Continued) 40
- 10/100 Print Server 42
- DPI Inches MM 44
- ZT210, ZT220, ZT230 47
- ZT410, ZT420, and ZD500R 47
- LP/TLP 2824 Plus Printers 47
- Status Indicator Meaning 50
- Wireless Status 52
- Indicator 52
- Status Indicator 53
- Active Device Selection 56
- Static Route 60
- Gleaning 61
- ZebraLink Alerts 62
- Alert Type Error Condition 63
- Using ZebraNet Bridge 64
- Using WebView 64
- Alert Setup 65
- Add Alert Message 65
- Print Server Settings 68
- Figure 17 • Access Settings 69
- Enabling Protocols 70
- Enabled Protocols 72
- Defaulting ALL Print Servers 73
- Using a ZPL Command 74
- PAX4, and External Devices 74
- 105SLPlus Printers 76
- ZT410, and ZT420 Printers 77
- Printing Queues 79
- Configuring the Print Queue 80
- System V Queue Installation 81
- Using Printing Protocols 83
- 1. Open a browser 84
- 12.3.4.123, you would 85
- Home Page 88
- Open a Web browser 89
- The Printer Home Page opens 89
- Figure 20 • Printer Home Page 89
- View Printer Configuration 90
- If... Then 91
- Home link 91
- Print Label 91
- General Setup 93
- Serial Communications Setup 93
- Network Communications 94
- Print Listings on Label 94
- RFID Setup 95
- (RFID Printers/Print Engines 95
- Media Setup 96
- Calibration 96
- ZPL Control 97
- Advanced Setup 97
- 3. Click Submit Changes 98
- 4. Click on the statement 98
- SMTP TCP/IP 100
- X60.15.x and ZSPx 100
- ZebraLink WebView 101
- Directory Listing 103
- Figure 24 • Directory Listing 104
- Button Function/Operation 106
- Printer Controls 108
- Print Server 109
- Web Pages 109
- Print Server Features 110
- Print Server Settings 111
- Print Server Web Pages 113
- Use this feature to set the 114
- Use this 114
- Print Server Status 118
- View Port Status 119
- Reset Print Server 120
- Submit Changes 121
- Control Panel 123
- Control Panel Menu Options 124
- Hardware Troubleshooting 131
- Resetting to Factory Defaults 132
- Indicators 132
- Important • Cables with a 133
- (O), wait 10 134
- Defaults 135
- Status LED State Description 136
- LED State Description 136
- Unable to Print 138
- Start > Run 139
- Open text box, type: cmd 139
- Unable to Configure Device 140
- Wireless Error Messages 140
- General Wireless Issues 141
- • United States 142
- • Canada 142
- IP Issues 144
- Frequently Asked Questions 145
- Glossary 149
- 11/21/13 P1043301-005 155
- P1043301-005 11/21/13 156
- NO CARD INSERTED message 142 157
- NOT ASSOCIATED message 142 157
- NOT AUTHENTICATD message 142 157
- RADIO WARNING POOR SIGNAL 159
- 11/21/13 P1043301-005 161
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