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135
Troubleshooting
LCD Error Messages
4/30/13 Xi4™/RXi4™ User Guide P1009874-003
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Table 11 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
- User Guide 1
- Part Number: P1009874-003 2
- Declaration of Conformity 3
- Compliance Information 4
- Contents 5
- About This Document 9
- Who Should Use This Document 10
- Bubbledot ICG font 11
- SETUP/EXIT button 12
- CALIBRATE button 12
- Introduction 13
- Printer Components 14
- Control Panel 15
- Printer Setup 17
- Before You Begin 18
- Handling the Printer 19
- Select a Site for the Printer 20
- I) may damage the 21
- Interface 23
- Standard or 23
- Optional 23
- Description 23
- O) position 26
- Power Cord Specifications 27
- Types of Media 29
- Ribbon Overview 31
- Adhesive Test 32
- Ribbon Scratch Test 32
- Operations 33
- Media Paths 35
- Cutter Cutter 36
- Rewind Rewind (without 36
- Cutter option) 36
- Prepare the Media for Loading 37
- 110Xi4/R110Xi4 600 dpi 38
- Fanfold Media 40
- Load Media in Tear-Off Mode 42
- RIBBON OUT error 43
- Load Media in Peel-Off Mode 46
- Load Media in Cutter Mode 53
- Load Media in Rewind Mode 58
- If... Then 65
- Pull out the spindle hook 66
- Load Ribbon 67
- If… Then… 68
- 1) and under the 69
- Remove Used Ribbon 72
- Calibrate the Printer 74
- SENSOR PROFILE 75
- MEDIA AND RIBBON 75
- CALIBRATE 75
- Upper Media Sensor 76
- Lower Media Sensor 79
- Toggle Position Adjustment 80
- Printhead Pressure Adjustment 81
- Setup Mode 84
- Exit Setup Mode 85
- Default Password Value 86
- LIST SETUP 87
- LIST NETWORK 88
- WARNING REPLACE 95
- 3. Do you want to continue? 97
- To print a sensor profile: 98
- LOAD BACKING prompt displays 99
- RELOAD ALL displays 99
- Action/Explanation 100
- Configuration 101
- To change the value shown: 103
- Language/Parameter 103
- Error Condition 107
- Feed Label 107
- To skip these parameters: 108
- IDLE DISPLAY 109
- Routine Maintenance 113
- Replacing Printer Components 114
- Lubrication 114
- CLEAN HEAD NOW appears 115
- CLEAN HEAD NOW 116
- 1) counter-clockwise 117
- Clean the Sensors 119
- Transmissive Media Sensor 120
- Media Out Sensor Location 121
- Clean the Snap Plate 122
- RFID Printers 125
- Clean the Cutter 128
- Replace the Fuse 129
- Troubleshooting 131
- Troubleshooting Checklists 132
- LCD Error Messages 133
- LCD Display/ 134
- Printer Condition 134
- O) the printer 135
- I) the printer 135
- Print Quality Problems 139
- Note • A vertical drift of 141
- Calibration Problems 143
- NONE. See 144
- Ribbon Problems 145
- RFID TAG 146
- MEDIA POWER UP and 147
- O) and then back on (I) too 148
- LANGUAGE 149
- SAVE CHANGES in the 149
- Printer Diagnostics 151
- CANCEL Self Test 152
- PAUSE Self Test 153
- FEED Self Test 154
- Print Quality Description 156
- FEED and PAUSE Self Test 157
- Sensor Profile 159
- Specifications 161
- Features 162
- Bar Codes 163
- General Specifications 164
- Print Specifications by Model 165
- 140Xi4, 170Xi4, and 220Xi4 166
- Ribbon Specifications 167
- Media Specifications 168
- End User License 171
- Agreement 171
- End User License Agreement 172
- Glossary 177
- Numerics 181
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