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Troubleshooting
Print Engine Diagnostics
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Communications Diagnostics Test
Do not perform the following test until all configuration and calibration parameters have been
set. For configuration information, see Control Panel LCD Displays on page 55.
This test is controlled from the control panel LCD display. See Set Communications Mode
on page 71. Figure 43 shows a typical printout from this test. Turn the print engine power
Off (
O) and then back On (I) to exit this self test and return to normal operation.
Figure 43 • Communications Diagnostics Test Label
J8 Interface Fixed
J7 Interface Fixed
Twinax/Coax ID ZPL
Table 16 • Control of Parameters (Continued)
Parameter Controlled By
Note • This test label prints upside-down.
- User Guide 1
- DECLARATION OF INCORPORATION 3
- Compliance Information 4
- Contents 5
- Who Should Use This Document 10
- Contacts 11
- Document Conventions 12
- About This Document 13
- Introduction 15
- Print Engine Exterior View 16
- Control Panel 17
- Description/Function 18
- Power On/Off Switch 20
- Print Engine Setup 21
- Before You Begin 22
- Handling the Print Engine 23
- Print Engine Installation 24
- Mounting screws (four total) 28
- Applicator 28
- Power Cord Specifications 30
- Connector Locations 31
- Types of Connections 32
- Data Cable Requirements 34
- Types of Media 35
- Ribbon Overview 37
- Adhesive Test 38
- Ribbon Scratch Test 38
- Operations 39
- Load Media 40
- Figure 21 • Loaded Media 41
- 2. Open the media door 42
- 16. Close the media door 46
- Load Ribbon 47
- Figure 24 • Loaded Ribbon 48
- 9. Close the media door 51
- Remove Used Ribbon 52
- Calibrate the Print Engine 53
- Ribbon Sensor 55
- Reflective Media Sensor 55
- Transmissive Media Sensor 55
- If the media... Then 56
- Configuration 57
- Setup Mode 58
- Exit Setup Mode 59
- Default Password Value 60
- Print a Configuration Label 61
- LIST NETWORK 62
- Control Panel LCD Displays 63
- 6 IPS + 64
- BACKFEED SPEED 64
- 2 IPS + 64
- SLEW SPEED 64
- TEAR OFF +000 65
- - + 65
- PRINT MODE 65
- -APPLICATOR + 65
- Action/Explanation 66
- MAXIMUM LENGTH 67
- -39.0 IN 988 MM 67
- To change the value shown: 68
- Parameter 68
- To reset the media counter: 69
- To reset the ribbon counter: 69
- To format a memory card: 73
- To initialize Flash memory: 74
- SENSOR PROFILE 75
- PRINT 75
- COMMUNICATIONS 79
- - NORMAL MODE + 79
- CONTROL PREFIX 79
- - < >7EH + 79
- PERMANENT save option 81
- RIBBON TENSION 81
- - HIGH + 81
- MEDIA POWER UP 81
- - CALIBRATION + 81
- LEFT POSITION 83
- - ±0000 + 83
- HEAD RESISTOR 83
- - 0500 OHMS + 83
- APPLICATOR PORT 84
- - OFF + 84
- ERROR ON PAUSE 84
- - ENABLED + 84
- ^SP command 86
- To skip these parameters: 87
- Print Server LCD Displays 89
- ^WE ZPL command to set 91
- Parameter Action/Explanation 92
- Lubrication 94
- Cleaning Schedule 94
- Clean the Exterior 94
- Clean the Media Compartment 95
- Clean the Sensors 95
- Door-open sensor 96
- Toggle Positioning 99
- Printhead Pressure Adjustment 100
- Power Fuse Replacement 101
- Routine Maintenance 102
- Troubleshooting 103
- Troubleshooting Checklists 104
- LCD Error Messages 105
- OUT OF MEMORY 107
- (function) 107
- HEAD COLD 107
- Memory Errors 108
- Print Quality Problems 109
- Note • A vertical drift of 111
- Communications Problems 113
- LANGUAGE 114
- SAVE CHANGES in the 114
- Calibrate 115
- Print Engine Diagnostics 116
- CANCEL Self Test 117
- PAUSE Self Test 118
- FEED Self Test 119
- Print Quality Description 121
- FEED and PAUSE Self Test 123
- Parameter Controlled By 124
- Data Ports 127
- Parallel Data Port 128
- 36-Pin Connectors 129
- Serial Data Port 130
- Pin Configuration 131
- RS-232 Interface Connections 132
- Modem Connection 133
- Applicator Signals 134
- Isolated (External Power) 140
- Non-Isolated (Internal Print 140
- Engine Power) 140
- Fuse and Jumper Locations 141
- Specifications 143
- General Specifications 144
- Other Standard Features 145
- Additional Options 145
- Agency Approvals 146
- Media Specifications 147
- Ribbon Specifications 148
- Printing Specifications 149
- Bar Codes 150
- Glossary 151
- HEAD TOO HOT 156
- PAPER OUT 158
- RIBBON IN 159
- RIBBON OUT 159
- © 2006 ZIH Corp 164
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