S4M™Industrial/Commercial PrinterUser Guide
About This DocumentDocument Conventions413290L-001 Rev. A S4M User Guide 10/21/05Document ConventionsThe following conventions are used throughout thi
TroubleshootingCommunications Problems9413290L-001 Rev. A S4M User Guide 10/21/05Communications ProblemsTable 18 identifies problems with communicatio
95TroubleshootingMiscellaneous Printer Problems10/21/05 S4M User Guide 13290L-001 Rev. AMiscellaneous Printer ProblemsTable 19 identifies miscellaneou
TroubleshootingMiscellaneous Printer Problems9613290L-001 Rev. A S4M User Guide 10/21/05All lights are on, but nothing displays on the LCD, and the pr
97TroubleshootingPrinter Diagnostics10/21/05 S4M User Guide 13290L-001 Rev. APrinter DiagnosticsSelf tests and other diagnostics provide specific info
TroubleshootingPrinter Diagnostics9813290L-001 Rev. A S4M User Guide 10/21/05CANCEL Self TestThe CANCEL self test prints a configuration label (Figure
99TroubleshootingPrinter Diagnostics10/21/05 S4M User Guide 13290L-001 Rev. APAUSE Self TestThis self test can be used to provide the test labels requ
TroubleshootingPrinter Diagnostics10013290L-001 Rev. A S4M User Guide 10/21/05FEED Self TestDifferent types of media may require different darkness se
101TroubleshootingPrinter Diagnostics10/21/05 S4M User Guide 13290L-001 Rev. A4. See Figure 32 and Table 20. Inspect the test labels and determine whi
TroubleshootingPrinter Diagnostics10213290L-001 Rev. A S4M User Guide 10/21/055. Note the relative darkness value and the print speed printed on the b
103TroubleshootingPrinter Diagnostics10/21/05 S4M User Guide 13290L-001 Rev. AFEED and PAUSE Self TestPerforming this self test temporarily resets the
5About This DocumentDocument Conventions10/21/05 S4M User Guide 13290L-001 Rev. AIllustration Callouts Callouts are used when an illustration contain
TroubleshootingPrinter Diagnostics10413290L-001 Rev. A S4M User Guide 10/21/05 Notes • ______________________________________________________________
10/21/05 S4M User Guide 13290L-001 Rev. A7SpecificationsThis section provides the features of and specifications for the printer.ContentsGeneral Speci
SpecificationsGeneral Specifications10613290L-001 Rev. A S4M User Guide 10/21/05General SpecificationsGeneral SpecificationsHeight 11.6 in. 295 mmWidt
107SpecificationsAgency Approvals10/21/05 S4M User Guide 13290L-001 Rev. AAgency ApprovalsAgency Approvals • IEC60950-1• EN55022: Class B• EN55024• EN
SpecificationsPrinting Specifications10813290L-001 Rev. A S4M User Guide 10/21/05Printing SpecificationsPrinting SpecificationsPrint resolution 203 do
109SpecificationsMedia Specifications10/21/05 S4M User Guide 13290L-001 Rev. AMedia SpecificationsMedia SpecificationsLabel length Minimum (Tear-Off)
SpecificationsRibbon Specifications11013290L-001 Rev. A S4M User Guide 10/21/05Ribbon SpecificationsRibbon must be wound with the coated side out.Note
10/21/05 S4M User Guide 13290L-001 Rev. AAZPL II CommandsThis section provides the ZPL II commands that were added or changed for the S4M.Contents^KP
ZPL II Commands^KP11213290L-001 Rev. A S4M User Guide 10/21/05^KPDefine PasswordDescription The ^KP command is used to define the password that must
10/21/05 S4M User Guide 13290L-001 Rev. AProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is in
About This DocumentDocument Conventions613290L-001 Rev. A S4M User Guide 10/21/05 Notes • ___________________________________________________________
Proprietary Statement11413290L-001 Rev. A S4M User Guide 10/21/05• Consult the dealer or an experienced radio/TV technician for help. The user is caut
10/21/05 S4M User Guide 13290L-001 Rev. ACGlossaryalphanumeric Indicating letters, numerals, and characters such as punctuation marks.backfeed When
Glossary11613290L-001 Rev. A S4M User Guide 10/21/05core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbo
117Glossary10/21/05 Rev. Alight emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking dep
Glossary11813290L-001 Rev. A S4M User Guide 10/21/05symbology The term generally used when referring to a bar code.tag A type of media having no adh
10/21/05 S4M User Guide 13290L-001 Rev. AIndexAactive control panel buttons, 10adhesive test for ribbon coating, 28adjustmentslabel left side, 61label
Index12013290L-001 Rev. A S4M User Guide 10/21/05communication interfacesoverview and location, 21types of connections, 22communications diagnostics t
121Index10/21/05 S4M User Guide 13290L-001 Rev. ALlabel length setting, 64label removal method, 63label sensor positioning, 47label topprinter cannot
Index12213290L-001 Rev. A S4M User Guide 10/21/05print modesload media for different modes, 30specify label removal method, 63print position adjustmen
123Index10/21/05 S4M User Guide 13290L-001 Rev. ATtag stockdescribed, 25specifying, 62tear-off modeadjust tear-off position, 61loading media, 33techni
10/21/05 S4M User Guide 13290L-001 Rev. A1IntroductionThis section shows the operational controls and location of major components used when loading m
Index12413290L-001 Rev. A S4M User Guide 10/21/05 Notes • ___________________________________________________________________________________________
Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.A.Telephone: +1 847.634.6700Facsimile: +1 847.913.8766Z
IntroductionExternal View813290L-001 Rev. A S4M User Guide 10/21/05External ViewFigure 2 shows the outside of the printer.Figure 2 • Exterior of Print
9IntroductionControl Panel10/21/05 S4M User Guide 13290L-001 Rev. AControl PanelAll controls and indicators for the printer are located on the control
IntroductionControl Panel1013290L-001 Rev. A S4M User Guide 10/21/05Control Panel LCDThe control panel LCD functions differently in different printer
11IntroductionControl Panel10/21/05 S4M User Guide 13290L-001 Rev. ATable 1 • Control Panel ButtonsButtonAppearanceFunction/DescriptionMENUEnters and
IntroductionControl Panel1213290L-001 Rev. A S4M User Guide 10/21/05Control Panel LightsTable 2 describes lights on the control panel that indicate di
13IntroductionPrinter Media Compartment10/21/05 S4M User Guide 13290L-001 Rev. APrinter Media CompartmentFigure 5 shows a simplified view of the media
Part Number: 13290L-001 Rev. A© 2005 ZIH Corp.The copyrights in this manual and the label printer described therein are owned by Zebra Technologies Co
IntroductionPrinter Language Modes1413290L-001 Rev. A S4M User Guide 10/21/05Printer Language ModesDepending on how your printer was ordered, it came
10/21/05 S4M User Guide 13290L-001 Rev. A2Printer SetupThis section provides the tasks that you must complete and the issues that you must consider be
Printer SetupBefore You Begin1613290L-001 Rev. A S4M User Guide 10/21/05Before You BeginReview this checklist, and resolve any issues before you set u
17Printer SetupUnpack and Inspect the Printer10/21/05 S4M User Guide 13290L-001 Rev. AUnpack and Inspect the PrinterWhen you receive the printer, imme
Printer SetupSelect a Site for the Printer1813290L-001 Rev. A S4M User Guide 10/21/05Select a Site for the PrinterConsider the following when selectin
19Printer SetupConnect the Printer to a Power Source10/21/05 S4M User Guide 13290L-001 Rev. AConnect the Printer to a Power SourceThe AC power cord mu
Printer SetupConnect the Printer to a Power Source2013290L-001 Rev. A S4M User Guide 10/21/05Power Cord SpecificationsDepending on how your printer wa
21OperationsSelect a Communication Interface10/21/05 S4M User Guide 13290L-001 Rev. ASelect a Communication InterfaceThe way that you connect your pri
OperationsSelect a Communication Interface2213290L-001 Rev. A S4M User Guide 10/21/05Types of ConnectionsThe method of connecting the printer to a dat
23OperationsSelect a Communication Interface10/21/05 S4M User Guide 13290L-001 Rev. AIEEE 1284 Bidirectional Parallel A common communication method a
10/21/05 S4M User Guide 13290L-001 Rev. AContentsContents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OperationsSelect a Communication Interface2413290L-001 Rev. A S4M User Guide 10/21/05Figure 12 • Communicating Using a USB Port=Optional Print Servers
25Printer SetupTypes of Media10/21/05 S4M User Guide 13290L-001 Rev. ATypes of MediaThe printer can use various types of media (Table 4). Zebra strong
Printer SetupTypes of Media2613290L-001 Rev. A S4M User Guide 10/21/05Non-Continuous Fanfold MediaFanfold media is folded in a zigzag pattern. Fanfold
27Print Engine SetupRibbon Overview10/21/05 S4M User Guide 13290L-001 Rev. ARibbon OverviewRibbon is a thin film that is coated on one side with wax,
Print Engine SetupRibbon Overview2813290L-001 Rev. A S4M User Guide 10/21/05Adhesive TestIf you have labels available, perform the adhesive test to de
10/21/05 S4M User Guide 13290L-001 Rev. A3OperationsThis section provides the procedures for loading and calibrating the printer.Note • Complete the t
OperationsMedia Loading Overview3013290L-001 Rev. A S4M User Guide 10/21/05Media Loading OverviewThe printer can print on roll or fanfold media and us
31OperationsMedia Loading Overview10/21/05 S4M User Guide 13290L-001 Rev. AInserting Media into the PrinterThis section shows how to insert roll or fa
OperationsMedia Loading Overview3213290L-001 Rev. A S4M User Guide 10/21/05Fanfold MediaTo insert fanfold media, complete these steps:1. Flip down the
33OperationsLoad Media in Tear-Off Mode10/21/05 S4M User Guide 13290L-001 Rev. ALoad Media in Tear-Off ModeTear-Off is the default mode. Figure 17 sho
Contentsiv13290L-001 Rev. A S4M User Guide 10/21/052 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OperationsLoad Media in Tear-Off Mode3413290L-001 Rev. A S4M User Guide 10/21/053. Press the printhead release latch to open the printhead assembly. L
35OperationsLoad Media in Tear-Off Mode10/21/05 S4M User Guide 13290L-001 Rev. A6. Slide in the media guide until it just touches the edge of the medi
OperationsLoad Media in Peel-Off Mode3613290L-001 Rev. A S4M User Guide 10/21/05Load Media in Peel-Off ModeThis section applies only if the Peel-Off o
37OperationsLoad Media in Peel-Off Mode10/21/05 S4M User Guide 13290L-001 Rev. A3. Press the printhead release latch to open the printhead assembly.4.
OperationsLoad Media in Peel-Off Mode3813290L-001 Rev. A S4M User Guide 10/21/056. Feed the media under the dancer assembly, through the slot in the t
39OperationsLoad Media in Peel-Off Mode10/21/05 S4M User Guide 13290L-001 Rev. A10. Feed the liner over the tear-off/peel-off bar and behind the peel
OperationsLoad Media in Peel-Off Mode4013290L-001 Rev. A S4M User Guide 10/21/0512. Close the printhead assembly.13. Close the peel assembly using the
41OperationsLoad Ribbon10/21/05 S4M User Guide 13290L-001 Rev. ALoad RibbonThe ribbon supply spindle in your printer is a dual-tension variety. Most a
OperationsLoad Ribbon4213290L-001 Rev. A S4M User Guide 10/21/05To load ribbon, complete these steps:1. Set the ribbon supply spindle for normal or lo
43OperationsLoad Ribbon10/21/05 S4M User Guide 13290L-001 Rev. A4. Place the ribbon roll onto the ribbon supply spindle (1) and push it all the way ba
vContents10/21/05 S4M User Guide 13290L-001 Rev. A4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OperationsLoad Ribbon4413290L-001 Rev. A S4M User Guide 10/21/057. Wind the ribbon clockwise onto the ribbon take-up spindle (3).Remove the RibbonTo r
45OperationsLoad Ribbon10/21/05 S4M User Guide 13290L-001 Rev. A2. Squeeze the ribbon against the ribbon take-up spindle tension blades (1). At the sa
OperationsCalibrate the Printer4613290L-001 Rev. A S4M User Guide 10/21/05Calibrate the PrinterAuto CalibrationBy default, the printer automatically c
47OperationsPosition the Media Sensors10/21/05 S4M User Guide 13290L-001 Rev. APosition the Media SensorsThis printer uses two types of media sensors:
OperationsPosition the Media Sensors4813290L-001 Rev. A S4M User Guide 10/21/05Figure 22 • Adjusting the Reflective SensorTo adjust the reflective sen
49OperationsAdjust Printhead Pressure10/21/05 S4M User Guide 13290L-001 Rev. AAdjust Printhead PressureSee Figure 23. You may need to adjust printhead
OperationsAdjust Printhead Pressure5013290L-001 Rev. A S4M User Guide 10/21/052. If necessary, adjust the pressure adjustment dials as follows:If the
10/21/05 S4M User Guide 13290L-001 Rev. AContentsSetup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ConfigurationSetup Mode5213290L-001 Rev. A S4M User Guide 10/21/05Setup ModeAfter you have installed the media and ribbon and the Power-On Self Test (
53ConfigurationSetup Mode10/21/05 S4M User Guide 13290L-001 Rev. ADiscard changes a. Press the up or down arrow to select NO.b. Press ENTER.The printe
Contentsvi13290L-001 Rev. A S4M User Guide 10/21/05A • ZPL II Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ConfigurationPassword Protection of Parameters5413290L-001 Rev. A S4M User Guide 10/21/05Password Protection of ParametersThe printer has four levels
55ConfigurationPassword Protection of Parameters10/21/05 S4M User Guide 13290L-001 Rev. ANote • When you enter a password at an ADVANCED SETUP prompt,
ConfigurationPrinting Configuration Labels5613290L-001 Rev. A S4M User Guide 10/21/05Printing Configuration LabelsAfter you load the media and ribbon
57ConfigurationPrinting Configuration Labels10/21/05 S4M User Guide 13290L-001 Rev. A4. Select the type of label to print.To print a... Then...Printer
ConfigurationPrinting Configuration Labels5813290L-001 Rev. A S4M User Guide 10/21/05Network configuration label a. Scroll to LIST NETWORK.b. Press EN
59ConfigurationSelect a Display Language10/21/05 S4M User Guide 13290L-001 Rev. ASelect a Display LanguageThe LANGUAGE parameter is included in passwo
ConfigurationControl Panel LCD Display6013290L-001 Rev. A S4M User Guide 10/21/05Control Panel LCD DisplayUse the LCD display on the control panel to
61ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. ATEAR OFFAdjust Tear-Off PositionThis parameter establishes the positi
ConfigurationControl Panel LCD Display6213290L-001 Rev. A S4M User Guide 10/21/05MEDIA TYPESet Media TypeThis parameter tells the printer whether you
63ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. AREMOVALSelect the Label Removal MethodThe label removal must correspo
10/21/05 S4M User Guide 13290L-001 Rev. AAbout This DocumentThis section provides you with contact information, document structure and organization, a
ConfigurationControl Panel LCD Display6413290L-001 Rev. A S4M User Guide 10/21/05CONTROL CODES(APL-D mode only)Set APL-D Control CodesSelections: STAN
65ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. APassword Level 3 ParametersTable 11 shows parameters in the order in
ConfigurationControl Panel LCD Display6613290L-001 Rev. A S4M User Guide 10/21/05PRINT PAGE(APL-I mode only)Print Stored APL-I PageUp to 20 pages can
67ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. ASTATUS RESPONSE(APL-I mode only)Send APL-I Status ResponseDetermines
ConfigurationControl Panel LCD Display6813290L-001 Rev. A S4M User Guide 10/21/05CONTROL CHAR(ZPL mode only)Set Control CharacterThe printer looks for
69ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. AHEXDUMP(ZPL, EPL, APL-D modes)Hex DumpThe hexadecimal dump mode is a
ConfigurationControl Panel LCD Display7013290L-001 Rev. A S4M User Guide 10/21/05LOAD DEFAULTSLoad Factory DefaultsSets all parameters back to factory
71ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. AZPL OVERRIDE(ZPL mode only)Override Certain ZPL CommandsPrevents the
ConfigurationControl Panel LCD Display7213290L-001 Rev. A S4M User Guide 10/21/05MEDIA/RIBBON CALIBRATE(Thermal Transfer only)MEDIA CALIBRATE(Direct T
73ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. ALANGUAGESelect the Display LanguageThis parameter allows you to displ
About This DocumentWho Should Use This Document213290L-001 Rev. A S4M User Guide 10/21/05Who Should Use This DocumentThis User Guide is intended for u
ConfigurationControl Panel LCD Display7413290L-001 Rev. A S4M User Guide 10/21/05ZebraNet®Wired and Wireless Print Server LCD DisplaysThe menu options
75ConfigurationControl Panel LCD Display10/21/05 S4M User Guide 13290L-001 Rev. ACHANGE GATEWAYChange the GatewayThis parameter can be modified only w
ConfigurationControl Panel LCD Display7613290L-001 Rev. A S4M User Guide 10/21/05 Notes • ___________________________________________________________
10/21/05 S4M User Guide 13290L-001 Rev. A5Routine MaintenanceThis section provides routine cleaning and maintenance procedures.ContentsLubrication . .
Routine MaintenanceLubrication7813290L-001 Rev. A S4M User Guide 10/21/05LubricationNo lubrication is needed for this printer.Cleaning ProceduresSpeci
79Routine MaintenanceCleaning Procedures10/21/05 S4M User Guide 13290L-001 Rev. AClean the Printhead and Platen RollerYou can minimize printhead wear
Routine MaintenanceCleaning Procedures8013290L-001 Rev. A S4M User Guide 10/21/05To clean the printhead and platen roller, complete these steps:1. Ope
81Routine MaintenanceCleaning Procedures10/21/05 S4M User Guide 13290L-001 Rev. AClean the Media Compartment and SensorsTo clean the media compartment
Routine MaintenanceCleaning Procedures8213290L-001 Rev. A S4M User Guide 10/21/05Clean the Peel-Off AssemblyThe Peel-Off option is required.If adhesiv
83Routine MaintenanceCleaning Procedures10/21/05 S4M User Guide 13290L-001 Rev. A6. Use the swab to remove excess adhesive from the tear-off/peel-off
3About This DocumentContacts10/21/05 S4M User Guide 13290L-001 Rev. AContactsYou can contact Zebra Technologies at the following. Web Sitehttp://www.z
Routine MaintenanceCleaning Procedures8413290L-001 Rev. A S4M User Guide 10/21/05 Notes • ___________________________________________________________
10/21/05 S4M User Guide 13290L-001 Rev. A6TroubleshootingThis section provides information about errors that you might need to troubleshoot. Assorted
TroubleshootingTroubleshooting Checklists8613290L-001 Rev. A S4M User Guide 10/21/05Troubleshooting ChecklistsIf an error condition exists with the pr
87TroubleshootingLCD Error Messages10/21/05 S4M User Guide 13290L-001 Rev. ALCD Error MessagesThe LCD displays messages when there is an error. See Ta
TroubleshootingLCD Error Messages8813290L-001 Rev. A S4M User Guide 10/21/05The printer stops and the ALERT light flashes.Caution • An improperly conn
89TroubleshootingMemory Errors10/21/05 S4M User Guide 13290L-001 Rev. AMemory ErrorsThe memory errors in Table 15 indicate that the printer does not h
TroubleshootingPrint Quality Problems9013290L-001 Rev. A S4M User Guide 10/21/05Print Quality ProblemsTable 16 identifies problems with print quality,
91TroubleshootingPrint Quality Problems10/21/05 S4M User Guide 13290L-001 Rev. AWrinkled ribbon Ribbon fed through the machine incorrectly.See Load Ri
TroubleshootingPrint Quality Problems9213290L-001 Rev. A S4M User Guide 10/21/05Vertical drift in top-of-form positionA plus or minus 4 to 6 dot row (
93TroubleshootingCalibration Problems10/21/05 S4M User Guide 13290L-001 Rev. ACalibration ProblemsTable 17 identifies problems with calibration, the p
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