Zebra ZE500 Betriebsanweisung PDF herunterladen (Seite 123)

123

Troubleshooting

Error Messages

8/23/12 P1051584-002

The print engine stops; the

RIBBON light is on; the

ERROR light flashes.

In thermal transfer mode, ribbon is

not loaded or incorrectly loaded.

Load ribbon correctly. See Load

Ribbon and Media on page 62.

In thermal transfer mode, the

ribbon sensor is not detecting

ribbon.

1. Load ribbon correctly. See Load

Ribbon and Media on page 62.

2. Calibrate the print engine. See

Calibrate the Ribbon and Media

Sensors on page 99.

In thermal transfer mode, media is

blocking the ribbon sensor.

1. Load media correctly. See Load

Ribbon and Media on page 62.

2. Calibrate the print engine. See

Calibrate the Ribbon and Media

Sensors on page 99.

In thermal transfer mode, the print

engine did not detect the ribbon

even though it is loaded correctly.

1. Print a sensor profile. See Print a

Sensor Profile on page 84. The

ribbon out threshold (1) is likely

too high, above the black area that

indicates where the ribbon is

detected (

2).

2. Calibrate the print engine (see

Calibrate the Ribbon and Media

Sensors on page 99) or load print

engine defaults (see options under

Exit Setup Mode on page 19).

If you are using direct thermal

media, the print engine is waiting

for ribbon to be loaded because it is

incorrectly set for Thermal

Transfer mode.

Set the print engine for Direct Thermal

mode. See

Print Method on page 76.

The RIBBON light is on; the

ERROR light flashes.

Ribbon is loaded, but the print

engine is set for direct thermal

mode.

Ribbon is not required with direct

thermal media. If you are using direct

thermal media, remove the ribbon. This

error message will not affect printing.

If you are using thermal transfer media,

which requires ribbon, set the print

engine for Thermal Transfer mode. See

Print Method on page 76.

Table 15 • Error Messages (Continued)

Display/

Print Engine Condition

Possible Cause Recommended Solution

1

2

1 2 ... 118 119 120 121 122 123 124 125 126 127 128 ... 169 170

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