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A - 2 MP6000 INTEGRATOR GUIDE
Troubleshooting
Diagnostic LED 7-segment Display - Error and Warning Codes
The MP6000 includes a one character LED display inside the scanner vertical window. This display provides
status and troubleshooting information, as well as scale legal parameters during calibration (only
configurations with a scale).
Status, warning, and error information are communicated
via letter(s) and number(s) scrolled one character at
a time in the LED display. When a message completes, the display pauses for two seconds, then repeats the
sequence continuously.
See Chapter 4, SCALE CALIBRATION (MODELS WITH A S
CALE ONLY) for detailed calibration information,
including calibration errors and warnings.
LED Display Notes
•
- (dash) indicates normal operating mode.
•
Scale calibration information (see Table A-2 on page A-6) has precedence over general warning
messages but not over errors.
•
Scrolling CAL (number of calibrations performed) and PAR (legal parameter) values display for scale
verification (electronic seal).
•
Cxxx and Pxxx scroll when the Scale Zero button is held for three or more seconds.
•
An error message displays when a fault condition exists. A power cycle is required. Verify that the
subsystems and auxiliary devices are operational.
•
A warning message displays when a warning condition exists. The power sequence pauses until the
issue is resolved.
•
For scale firmware version # 1.04F (for applicable countries):
• Scrolling CAL (number of calibrations performed) and PAR (legal parameter) values display for scale
verification (electronic seal), and where required by country legislation, scale approved firmware
version number.
• Cxxx and Pxxx scroll when the Scale Zero button is held for three or more seconds, followed by
x.xx F (determined by country legislation).
Status Indicator Light
The status indicator light on the MP6000 has three types of displays.
•
Center green: Operating normally.
•
Red warning: The outer two system LEDs are red; the display appears for .25 seconds every five
seconds.
•
Red error: All system LEDs turn red and remain red, overriding any other visual system LED sequences,
until all errors are resolved.
IMPORTANT The information in Table A-1 and Table A-2 are for reference only. Contact your service provider for
any error or warning conditions.
- INTEGRATOR GUIDE 1
- Warranty 4
- Revision History 5
- Table A 6
- TABLE OF CONTENTS 9
- Table of Contents ix 11
- Table of Contents xi 13
- ABOUT THIS GUIDE 15
- Notational Conventions 16
- Related Publications 16
- About This Guide vii 17
- FEATURES 19
- Product Overview 20
- Configurations 21
- 1 - 4 MP6000 INTEGRATOR GUIDE 22
- Table 1-1 23
- 1 - 6 MP6000 INTEGRATOR GUIDE 24
- Peripherals 26
- Features of the MP6000 27
- Left Side View 28
- View Under Platter 29
- Leveling Screws 29
- Figure 1-6 30
- Features Summary 31
- 2 - 2 MP6000 INTEGRATOR GUIDE 36
- Programming Management Tools 37
- Connecting a USB Interface 38
- USB Host Parameters 40
- * IBM Table-top USB 41
- USB Device Type (continued) 42
- Figure 2-3 47
- Table 2-3 47
- (see parameter 47
- page 2-32 47
- Connect MP6000 to RS-232 Host 48
- RS-232 Parameters 49
- RS-232 Host Parameters 50
- Table 2-7 52
- Table 2-8 53
- RS-232 Host Types 54
- *Standard RS-232 55
- RS-232 Host Types (continued) 56
- RS-232 Host -NCR Variant 64
- Parameter # 1246 66
- Third Party Scale 71
- Parameter # 1294 71
- Third Party Scale (continued) 72
- Third Party Scale LED Pin 73
- Parameter # 1295 73
- *Active High 74
- Third Party Scale Zero Pin 75
- Parameter # 1296 75
- IBM RS-485 Host Parameters 78
- *None Selected 79
- RS-232 AUX 1 87
- Scale Display Port 87
- RS-232 AUX 2 88
- Checkpoint Interlock 88
- AUX A-B (Stacked USB) 88
- Table 2-15 89
- Table 2-16 89
- INSTALLATION 91
- Site Preparation 92
- Grounding 93
- Liquid Spills and Moisture 94
- Vertical Clearance 94
- Counter Cutout 95
- Ergonomics 95
- Installing Components 96
- Unpacking MP6000 Equipment 97
- Pre-Installation Notes 98
- Required Tools 99
- Secure in Place 101
- Install the Scale Display 102
- Getting Started 104
- Installing 105
- Inserting the Scan Module 109
- Connecting the USB Cable 110
- Figure 3-25 112
- Figure 3-24 112
- Install the MP6000 /Scale 115
- Figure 3-30 116
- Figure 3-31 116
- Figure 3-32 117
- Figure 3-33 117
- Optional leveling screw kit 117
- MX301-SR00004ZZWR 117
- Figure 3-34 118
- Figure 3-35 118
- Figure 3-36 119
- Figure 3-37 119
- MX301-SR00004ZZWR or 119
- MX302-SR00004ZZWR 119
- Figure 3-38 120
- Figure 3-39 120
- 11.50 in 121
- 292.2 mm 121
- 20.0 in 121
- 506.9 mm 121
- Install Sensormatic Coils 124
- Install Checkpoint Antenna 127
- Figure 3-48 128
- Figure 3-49 128
- Installing the Mounting Frame 129
- WITH A SCALE ONLY) 131
- Scale Configurations 132
- Identifying Firmware Version 132
- Legal Scale Dampening Filter 134
- Step 4 - Calibration at LOAD 135
- 4 - 6 MP6000 INTEGRATOR GUIDE 136
- Calibration Success 137
- Calibration Failure 137
- Verification Test 138
- Table 4-5 139
- Table 4-4 139
- Audit Tallies 141
- * Kilograms 143
- Legal Scale Units (continued) 144
- Scale Display Configuration 145
- Parameter # 986 145
- Parameter # 996 147
- * Low Vibration Sensitivity 148
- Parameter # 996 (continued) 149
- Table 4-6 151
- Overview 155
- Controls and Indicators 156
- OPERATING THE SCANNER 5 - 3 157
- Volume/Tone Control Button 158
- Soft Reset Buttons 159
- Single Interval Range Scales 160
- Dual Interval Range Scales 160
- OPERATING THE SCANNER 5 - 7 161
- 5 - 8 MP6000 INTEGRATOR GUIDE 162
- Scan Windows 163
- Operating Modes 164
- Programming the MP6000 164
- USB Staging Flash Drive 165
- Flash DrivesFlash Drives 166
- Loading Cloning Files 167
- Scanning 169
- Weighing Items 170
- Supported EAS Controllers 171
- Sensormatic EAS Hard Tags 172
- OPERATING THE SCANNER 5 - 19 173
- Beeper and LED Conditions 174
- OPERATING THE SCANNER 5 - 21 175
- Table 5-1 176
- OPERATING THE SCANNER 5 - 23 177
- CHAPTER 6 123SCAN2 179
- Requirements 180
- APPENDIX A MAINTENANCE 181
- TROUBLESHOOTING, AND 181
- ERROR CODES 181
- Troubleshooting 182
- Troubleshooting Assistance 183
- A - 4 MP6000 INTEGRATOR GUIDE 184
- Table A-1 185
- Scale Warning Codes 186
- A - 8 MP6000 INTEGRATOR GUIDE 188
- Technical Specifications 189
- B - 2 MP6000 INTEGRATOR GUIDE 190
- Table B-1 191
- B - 4 MP6000 INTEGRATOR GUIDE 192
- APPENDIX C HOST INTERFACE 193
- CHARACTER SETS 193
- RS-232 Character Sets 194
- Table C-1 195
- C - 4 MP6000 INTEGRATOR GUIDE 196
- C - 6 MP6000 INTEGRATOR GUIDE 198
- Table D-1 199
- D - 2 MP6000 INTEGRATOR GUIDE 200
- APPENDIX E COMMUNICATION 201
- PROTOCOLS 201
- E - 2 MP6000 INTEGRATOR GUIDE 202
- Numerics 203
- Index - 3 205
- Tell Us What You Think 207
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