Zebra MP6000 Spezifikationen PDF herunterladen (Seite 183)

MAINTENANCE, TROUBLESHOOTING, AND ERROR CODES A - 3

Troubleshooting Assistance

If an MP6000 displays any of the LED display codes preceded with an E the unit will not operate correctly

unless the error is resolved. For LED display codes preceded with a U the unit will continue to operate,

although with possible performance degradation. Under any circumstance it is recommended to review basic

hardware installation, and software configuration prior to contacting a Zebra approved Service Provider. It is

often possible to restore unit function by following the steps below.

1. Remove power from the MP6000, POS equipment, and any auxiliary devices (hand-held

scanners/cradles).

2. Inspect external cables including POS, auxiliary hand-held devices, and optional pole display (scale units

only) for proper seating in their respective connectors.

3. Inspect internal cables:

a. Scale Units Only - remove platter and confirm the scale communication cable is fully seated within the

connector in the scale unit - if necessary remove the unit from the counter-top.

Figure A-1

Scale Connector

4. Remove tower bezel (front housing) and tower cover (back cover): inspect the cable connectors on the UI

board (2), top LED board (1), and loudspeaker (1), ensuring they are completely seated within their

respective connectors. For units with optional Customer Side Scanner (CSS) ensure the USB cable within

the tower housing is routed down the side of the unit and fully inserted into the side USB port (see Install

the Customer Side Scanner (MX101) on page 3-16).

Figure A-2

Removing the MP6000 Tower Bezel and Tower Cover; Loudspeaker

Scale Communication Cable

Tab(s)

(on each

side)

Squeeze

Inward

Tower Bezel

Loud Speaker

(Without Cover)

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Zebra MP6000 Spezifikationen Seite 183